Session Replay Disclosure
Last updated: April 25, 2026
When a website uses Straton's compliance add-on, your interaction with a consent form may be recorded as evidence that you saw and agreed to the disclosure. This page explains what that means in plain English.
What gets recorded
- What the page looked like when you saw it
- Where your mouse moved and what you clicked
- Which form fields you focused on and the order you filled them
- The fact that you checked the consent box (or did not)
- The page URL, your browser/device, and your approximate location (from IP)
What is NOT recorded
- Your password — masked before it leaves your browser
- Credit card numbers — masked before they leave your browser
- Social Security Numbers — masked before they leave your browser
- Any field the website marks as private (
data-private)
- Other tabs, other websites, or anything outside the consent form's page
- Audio, microphone input, or webcam video — Straton never records these
Why it exists
U.S. consumer-protection law (TCPA, FCC one-to-one rules) requires businesses to prove that a person agreed to be contacted. Recording the consent moment lets the business defend itself in court if it is accused of contacting someone without permission. The recording is evidence — not surveillance.
Who sees it
Only the customer (the website operator) and, if a legal dispute arises, their attorneys. SB Help Group does not view recordings except for security incident response.
How long it is kept
Recordings auto-delete after a period set by the website operator — usually 90 to 180 days. Recordings that are part of an active legal matter may be held longer.
Your rights
- Access: You may request a copy of any recording made of your session.
- Deletion: You may request that any recording made of you be deleted. We process deletion requests within 30 days unless there is an active legal hold.
- EU/EEA visitors: Under GDPR, recording of EU/EEA visitors is disabled by default. If a website operator has explicitly enabled EU capture, you have additional rights including data portability and the right to object.
Two-party-consent / wiretap states
If you are visiting from California, Florida, Illinois, Massachusetts, Maryland, Pennsylvania, or Washington, the website is required to display a notice that recording is happening. The Straton script displays a small banner at the bottom-right of the page during recording.
How to request deletion
Email privacy@sbhelpgroup.com with the URL of the page you submitted the form on and the email address or phone number you used. Or use the in-form "Request deletion" link if the website operator has provided one.