Straight answers before you change the way your team works.
Product scope, calling, AI, setup, migration, pricing, support, data, and fit—answered in plain language without inflated claims.
Start with the questions that affect the decision.
A good FAQ removes ambiguity. It should help a buyer understand what Straton does, where human support enters, and what still needs to be confirmed.
Product and fit
Straton combines CRM, calling, messaging, tasks, pipeline, reporting, and connected lead workflows for call-driven teams.
Launch and support
SB Help Group maps the workflow, configures the system, and stays involved through onboarding and daily use.
Cost and responsibility
Pricing should be itemized and verified. Compliance, data, and operational decisions remain shared responsibilities.
The short version.
Designed around a specific operating job, not a generic software checklist.
Yes—built around contact history, pipeline, tasks, and the calling workflow.
The founding client story centers on hands-on onboarding and continued help after launch.
There is one real founding-client review from April Rose, presented by name and role.
No evasive answers.
Open each question for the practical version—not the sales-deck version.
Bring the hard questions to a real walkthrough.
Bring the current process, the edge cases, and the questions. The useful next step is a working conversation—not another generic demo.