Straton CRM and dialer
CRM, power, progressive and predictive dialing, SMS, email, AI tools and consent records in one workspace. The product lives at stratoncrm.com.
Explore Straton →SB Help GroupStraton CRM + dialer, from a real calling floor
CRM and dialer software built from actual sales floor experience.
Dan Hanna runs a real calling floor, and that is where Straton comes from: how the dialer paces calls, how call outcomes get logged, how every note stays on the contact. SB Help Group sets it up with you and stays close after launch.
CRM users from $49.99/mo·Dialer seats from $129/agent/mo·DIDs not included. See pricing
- Built on a working calling floor
- Power, progressive and predictive dialing
- Hands-on setup and support
- No contracts
Illustrative interface. Not a customer account or live data.
What we do
Software, setup and support from one accountable team.
Hands-on from demo to go-live
We map your workflow, configure Straton with you and stay involved after launch, so your team is not left alone with a login.
Book a walkthrough →Websites, apps and tools
When the project goes beyond the software, we build business websites, mobile apps and custom web applications.
See services →Straton in action
The real workspace, straight from the product.
Contacts, pipeline, tasks and the dialer, captured from Straton itself.
Want the full tour? See the dialer and CRM at stratoncrm.com.
Who is behind it
Run by someone who works the floor.
SB Help Group is based in Hermitage, Pennsylvania. Dan Hanna founded the company. He is also a sales manager who runs a calling floor day to day, and that is where Straton's priorities come from: fast dialing, honest pacing, and notes that stay on the contact.
- Map the workflowWe start from how your team sells today, not a feature checklist.
- Configure it with youContacts, campaigns, call outcomes and phone numbers set up around your process.
- Stay close after go-liveQuestions, tuning and reporting help are a message away.
PricingTwo things to buy.
Two things to buy.
Priced separately, on purpose.
CRM users and dialer seats are different jobs, so they are priced differently. Start with Genesis for CRM users, and add dialer seats for the agents who dial all day.
CRM user
Genesis
For everyone who works contacts, deals and follow-up.
From$49.99/ month per user
Phone numbers (DIDs) not included. 7-day trial on the subscription fee.
- Contacts, pipeline and tasks
- Unlimited contacts
- SMS and email campaigns
- AI website builder and chat widget
- Add users as your team grows
Dialer seat
Dialer seat
For agents who spend the day on outbound calls.
From$129/ month per agent
Phone numbers (DIDs) not included. Sized with you in a walkthrough.
- Power, progressive and predictive dialing
- Campaign schedules and agent assignment
- Call outcomes and scheduled callbacks
- Abandonment governor with a configurable cap
- Hands-on setup and onboarding
DIDs (phone numbers) are not included. Neither CRM users nor dialer seats include phone numbers. Numbers are billed separately.
CRM user vs. dialer seatCount your people in two groups: who manages contacts and deals, and who dials all day.
| Item | CRM user (Genesis) | Dialer seat |
|---|---|---|
| Price | From $49.99 / month | From $129 / month |
| Billed | Per user | Per agent |
| Built for | Anyone who works contacts, deals, tasks and messages | Agents on outbound calling campaigns |
| What it covers | Contacts (unlimited), pipeline, tasks, SMS and email campaigns, AI website builder and chat widget | Power, progressive and predictive dialing, campaigns, call outcomes, callbacks, abandonment governor |
| Phone numbers (DIDs) | Not included. Billed separately | Not included. Billed separately |
| Start | Self-serve checkout | Book a walkthrough |
The 7-day free trial waives the monthly subscription fee on Genesis. Software details live at stratoncrm.com.
Coming soon Duke, a Jarvis-style AI agent for your business, is coming soon. Learn more.
Coming soon
Meet Duke. An AI agent for your business.
Duke is a Jarvis-style AI agent we are building to work alongside Straton and help you run your business day to day.
Duke is in development and is not available yet. We are not announcing dates or a feature list at this time.
MORE FROM SB HELP GROUP
Start with Straton. Build what your business needs next.
CRM and dialing are our flagship offer. When your project goes beyond the software, talk with us about the website, application, or sales workflow you need.
Web design
Business websites and landing pages built around a clear offer, useful content, and a straightforward way to get in touch.
Discuss your website →iOS & Android apps
Discuss a mobile app for your customers or team. We’ll work through the users, essential features, integrations, and project scope.
Discuss your mobile app →Custom web applications
Portals, dashboards, and tools shaped around your business processes. Start with the work your current software cannot handle well.
Discuss your web app →Call-center & sales operations
Discuss calling workflows, follow-up, and sales-floor needs with someone who manages a floor. Experience includes energy sales and B2B prospect research; availability and scope are assessed for each project.
Discuss your sales operation →
Founding client
It is not just about having a powerful dialer; it is also about having someone knowledgeable and dependable behind it.
April RoseSBC Telemarketing Manager, independent sales team
A real review from our founding client. Read the client story.
FAQ
Questions we hear before the first call.
What is SB Help Group?
SB Help Group is the company behind Straton CRM. We build the software, set it up with our customers and support it after launch. We also take on website, mobile app and custom web application projects. The company was founded by Dan Hanna, who runs it from Hermitage, Pennsylvania. More about us.
How are SB Help Group and Straton related?
Straton is the software. SB Help Group is the company and the team behind it. The product site is stratoncrm.com; this site covers the company, services, guides and policies.
What is the difference between a CRM user and a dialer seat?
A CRM user works contacts, pipeline, tasks and messages. Genesis starts at $49.99 per user per month.
A dialer seat is for an agent who works outbound calling campaigns and starts at $129 per agent per month. Phone numbers (DIDs) are not included in either: they are billed separately.
Which dialing modes are available?
Power, progressive and predictive dialing, with an abandonment governor and a configurable abandonment cap (3% by default). Many B2B teams run with answering-machine detection off so switchboards and receptionists are not mistaken for voicemail. We help you configure it for your lists.
What does setup and onboarding include?
We map your workflow, configure Straton with you (contacts, campaigns, call outcomes, phone numbers) and stay available after go-live. Setup help is part of how we work, not an afterthought.
Can you build something beyond the software?
Yes. We take on business websites and landing pages, iOS and Android apps, and custom web applications. Pick the interest on the form and describe the project.
Are there contracts?
No contracts. Straton plans are month-to-month and you can cancel anytime.
What is Duke?
Duke is a Jarvis-style AI agent for your business that we are building to work alongside Straton. It is coming soon and is not available yet. We are not sharing dates or a feature list, so please get in touch if you would like to hear more.
Bring one real workflow. Leave with a plan.
Book a walkthrough and we will show Straton on your process, with the exact cost for your team.
Book a walkthrough
Request a walkthrough for your business.
Tell us where leads arrive, what tools you use and which step needs attention. Choose Straton CRM Demo for a walkthrough, or select another interest for your project.
What happens next
- Send your inquiry using the form.
- We follow up to discuss your workflow and arrange the conversation.
- Review the relevant setup, responsibilities and costs before deciding.
Prefer to talk? (833) 699-7051
dhanna@sbhelpgroup.com