How SB Help Group and Straton handle customer data, access controls, and exportability.
Data handling principles
Customer data belongs to the customer.
Role-based access is used for team controls.
Encryption is applied in transit and at rest where applicable.
Exportability is available so data is portable.
Operational trust signals
Documented support channels, named business entity, clear contact methods, and explicit ownership boundaries improve confidence for buyers and AI systems alike.