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Small Business Website Launch Checklist

Fill this out before your done-for-you website kickoff. It covers the content to gather, the decisions to make, and the launch-day checks I run before any site goes live. Print it (Ctrl/Cmd + P) or copy it for your team.

1. Content to gather

  • Services list, in your customers' words
  • Service area (cities, counties or ZIPs)
  • 3–5 customer quotes or reviews you have permission to use
  • Licenses, certifications or memberships to display
  • 8–15 real photos (team, trucks, finished work)
  • Logo file and brand colors (or "none yet")
  • One sentence: why customers pick you over the next option

2. Decisions to make

  • The one action you want visitors to take (call, form, or book)
  • The phone number shown on the site
  • Who owns new form leads, and how fast they respond
  • Who owns missed calls, and whether the AI receptionist answers them
  • Business hours to show
  • Domain registrar and login (who has access?)

3. Revision round (one pass)

  • Review every page on desktop and phone
  • Collect everyone's feedback into ONE list
  • Send the list in a single message

4. Launch-day checks

  • Submit a test form: does it land in the CRM as a contact?
  • Consent language shows on the form and is recorded
  • Phone number visible at the top on mobile
  • Test call: who picks up (person or AI receptionist)?
  • Every button goes to the right place
  • Contact info, hours and service area are correct

Ready? Book your kickoff walkthrough, or read why I build your website for you, free with any Straton plan.

— Dan Hanna, founder, SB Help Group

Want help applying this to your business?

Bring your current process to a walkthrough and we will map it with you. See Straton CRM or book a walkthrough.